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Gorstew Limited v. The Royal Travel Group [2000] GENDND 1128 (21 September 2000)


National Arbitration Forum

DECISION

Gorstew Limited & Unique Vacations, Inc. v. The Royal Travel Group

Claim Number: FA0008000095421

PARTIES

The Complainant is Gorstew Limited, Jamaica, & Unique Vacations, Inc., Florida, ("Complainant"). The Respondent is The Royal Travel Group, Richmond Hill, ON, Canada ("Respondent").

REGISTRAR AND DISPUTED DOMAIN NAME(s)

The domain names at issue are "SANDALSRESERVATIONS.COM" and "SANDALSRESCENTER.COM" registered with Network Solutions Inc. ("NSI").

PANELIST(s)

The Panelist certifies that he or she has acted independently and impartially and to the best of his or her knowledge, has no known conflict in serving as the panelist in this proceeding.

Judge Harold Kalina (Ret.) as Panelist.

PROCEDURAL HISTORY

Complainant submitted a Complaint to the National Arbitration Forum ("The Forum") electronically on 08/16/2000; The Forum received a hard copy of the Complaint on 08/14/2000.

On 08/18/2000, NSI confirmed by e-mail to The Forum that the domain names "SANDALSRESERVATIONS.COM" and "SANDALSRESCENTER.COM" are registered with NSI and that the Respondent is the current registrant of the name. NSI has verified that Respondent is bound by the Network Solutions Service Agreement Version 5.0 and has thereby agreed to resolve domain-name disputes brought by third parties in accordance with ICANN’s UDRP.

On 08/21/2000, a Notification of Complaint and Commencement of Administrative Proceeding (the "Commencement Notification"), setting a deadline of 09/11/2000 by which Respondent could file a Response to the Complaint, was transmitted to Respondent via e-mail, post and fax, to all entities and persons listed on Respondent’s registration as technical, administrative and billing contacts, and to postmaster@sandalsreservations.com and postmaster@sandalsrescenter.com by e-mail.

Having received no Response from Respondent, using the same contact details and methods as were used for the Commencement Notification, The Forum transmitted to the parties a Notification of Respondent Default.

On September 18, 2000, pursuant to Complainant’s request to have the dispute decided by a Single Member panel, The Forum appointed Judge Harold Kalina (Ret.) as Panelist(s).

Having reviewed the communications records, the Administrative Panel (the "Panel") finds that The Forum has discharged its responsibility under Paragraph 2(a) of the Uniform Rules "to employ reasonably available means calculated to achieve actual notice to Respondent." Therefore, the Panel may issue its Decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, The Forum’s Supplemental Rules and any rules and principles of law that the panel deems applicable, without the benefit of any Response from the Respondent.

RELIEF SOUGHT

The Complainant requests that the domain names be transferred from the Respondent to the Complainant.

PARTIES’ CONTENTIONS

A. Complainant

B. Respondent

The Respondent has submitted no response for the Panel to consider. Based on this, the Panel will accept all rational inferences in the Complaint. See Talk City, Inc. v. Robertson, D2000-0009, (WIPO Feb. 29, 2000) ("In the absence of a response, it is appropriate to accept as true all allegations of the Complaint").

FINDINGS

Gorstew is the owner of the trademark "SANDALS" for use in connection with hotel reservation services, sightseeing tours, and motor vehicle transportation. The "SANDALS" trademark was first used in 1981 and was registered to Gorstew in 1990 under the registration number 1614295. The "SANDALS" mark was registered in other classes in 1997 under the registration number 205432.

Through business and other arrangements, Gorstew has permitted the trademark to be associated with a chain of family oriented hotels, which do business under the "SANDALS" tradename.

Unique is a Florida corporation which serves as the worldwide representative for Sandals and provides marketing and reservation services. With permission from Gorstew, Unique has registered the domain names <sandalsresorts.com> and <sandals.com>. These are the only official websites sponsored by the Complainant.

The Respondent is a travel agent, selling, among other services, vacation packages to the Sandals Hotels. The domain name in question leads Internet users to a website operated by the Respondent.

DISCUSSION

Paragraph 4(a) of the ICANN Uniform Domain Name Dispute Policy ("Policy") requires that the complainant must prove each of the following three elements to obtain an order that a domain name should be cancelled or transferred:

(1) the domain name registered by the Respondent is identical or confusingly similar to a trademark or service mark in which the Complainant has rights;

(2) the Respondent has no rights or legitimate interests in respect of the domain name; and

(3) the domain name has been registered and is being used in bad faith.

Identical and/or Confusingly Similar

The Complainant has rights in the registered mark "SANDALS." The Respondent’s domain names contain the registered mark "sandals" in addition to the words "reservations" and "rescenter." The Respondent’s domain names are confusingly similar to the Complainant’s trademark. See State Farm v. Kaufman, FA 94335 (Nat. Arb. Forum April 24, 2000) (finding that <statefarmdirect.com> is confusingly similar to Complainant’s registered mark).

Rights or Legitimate Interests

The Complainant contends that the Respondent has no rights or legitimate interests in the domain names.

The fact that the Respondent is a travel agent and sells Sandals vacations does not give it any interest or right to register the "Sandals" trademark, which it does not own or have a license to use, as a domain name and lead users to believe that the website is sponsored by an entity that owns the Sandals Hotels. The Respondent is not commonly known by the "Sandals" mark. Policy ¶ 4.c.(ii). The Respondent has not offered evidence that is has any rights or legitimate interests under Policy ¶ 4.c. Therefore, the Panel concludes that the Respondent has no rights or legitimate interests in the domain names. See Cunard Line Ltd. v. Champion Travel, Inc., FA 92053 (Nat. Arb. Forum Mar. 7, 2000) (finding that the Respondent had no rights or legitimate interests in the domain name <cunardcruise.com>).

Registration and Use in Bad Faith

The Complainant contends that the Respondent has registered and used the domain names in bad faith. The Respondent has not denied this assertion.

The Respondent’s website leads Internet users to believe that the Respondent’s website is the official home page of Sandals Hotels. Attracting Internet users to a website by creating confusion with the Complainant’s marks as to the sponsorship of the site is evidence of bad faith. Policy ¶ 4.b.(iv). See Busy Body, Inc. v. Fitness Outlet, Inc., D2000-0127 WIPO Apr. 22, 2000) (finding bad faith where the Respondent attempted to attract customers to its website, <efitnesswholesale.com>, and created confusion by offering similar products for sale as the Complainant), See Travel Services, Inc. v. Tour Coop of Puerto Rico, FA 92524 (Nat. Arb. Forum Feb 29, 2000).

Therefore, the Panel concludes that the domain names were registered and used in bad faith.

DECISION

Having established all three elements required by the ICANN Policy Rule 4(a), it is the decision of the panel that the requested relief be granted.

Accordingly, for all of the foregoing reasons, it is ordered that the domain names, "SANDALSRESERVATIONS.COM" and "SANDALSRESCENTER.COM", be transferred from the Respondent to the Complainant.

Judge Harold Kalina (Ret.)

Dated: September 21, 2000


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